Introduction
These Terms and Conditions govern your use of the XpertWorkwear.com website and any products purchased from it. By accessing and using our website, you agree to be bound by these Terms and Conditions.
Orders and Contract
When you place an order on our website, you are entering into a contract with us to purchase the products you have selected. We reserve the right to cancel or refuse any order at our discretion.
Pricing and Payment
All prices displayed on our website are in GBP and exclusive of VAT. We accept major credit and debit cards for payment. Your payment will be processed securely, and your personal information will be protected in accordance with our Privacy Policy.
Delivery
We offer standard delivery for UK orders over £75 and Republic of Ireland orders over €85. For orders below these thresholds, shipping fees apply. Deliveries typically take 1-3 working days, subject to stock availability and customer location. We cannot leave items without a signature.
Returns and Exchanges
We offer a ‘no-quibble’ guarantee, allowing you to return or exchange any unworn items in their original packaging within 28 days of the delivery date. For faulty goods, please request a faulty goods return note by emailing [email protected]. For hygiene and safety reasons, worn products cannot be accepted for return or exchange. We recommend trying on products indoors on a clean surface before wearing them in public.
Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Xpert Workwear or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
Limitation of Liability
Xpert Workwear shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or the purchase of any products from our website.
Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your use of our website following any such change constitutes your agreement to follow and be bound by the amended Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to our website or these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Contact Information
If you have any questions or concerns about these Terms and Conditions or any issues related to our website or products, please contact our customer service team at [email protected] or call us at 028 9083 9090. Lines are open from 7:30 am to 4:30 pm Monday to Friday.
